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Terms and Conditions

www.evolvetoday.co.za(“the Website”) is owned and operated by Evolve (“the Provider”) .
The Terms and Conditions outlined below relate to your (“the User”) use of the Website. By using the Website you acknowledge that you have read and accept these Terms and Conditions. The Provider reserves the right to alter these Terms and Conditions from time to time.

Privacy

The Provider is committed to protecting your privacy and personal information and usage of any information obtained through the Website is done in accordance with the Consumer Protection Act (2008) and the Electronic Communications and Transaction Act (2002). The personal details you enter through the Website are kept confidential, and are used by the Provider to fulfil the purchases made through the Website, and to maintain and improve customer service levels. The User may receive newsletters relating to useful developmental advice, latest products and offers, and general toy-related news. The User may unsubscribe from these newsletters at any time.The User can also view, change or delete the personal details by logging onto your profile through the Website. This is not recommended as the User will need to re-enter these details to make another purchase through the Website. Any personal information that is stored will not be shared with a 3rd party other than for the delivery of products ordered through the Website.The User’s payment details are never recorded or kept by the Website or the Provider. All credit and debit card transactions occur through Paygate Pty Ltd, a PCI compliant company and approved payment gateway for First National Bank. Paygate uses strict encryption (SSL3) to protect the User’s card details. Visit www.paygate.co.za to view Paygate’s security policy.

Cookies

Cookies is a text file that allows a website to remember a user or computer that has visited the Website before in order to provide the User with improved service and ease of use. Should you wish to, your web browser will allow you to disable cookies so that you are not remembered by the Website.

Usage

The use of products bought from the Provider is done at the User’s own risk. The User indemnifies the Provider against any loss, injury or damage which may occur as a result of using the products purchased through the Website.The Provider has taken all reasonable security precautions to protect the personal and payment information of the User. The User acknowledges that any security breach that occurs through the User’s own electronic equipment (computer, tablet, phone or any other internet-enabled device), which may result from lack of adequate virus protection or presence of harmful spyware or malware on the User’s equipment, shall not be the responsibility of the Provider.The User acknowledges that all transactions, agreements, notices or other communication provided electronically by the Provider satisfies any legal requirement, including but not limited to the requirement that such communication should be in writing.

Contact Information

If you have any queries or concerns relating to these Terms and Conditions, please contact the Provider oninfo@evolvetoday.co.za.

Delivery

If you purchase from us online or through our catalogues, we will deliver your order to your door anywhere within the Republic of South Africa. Please take note of the following important delivery information:

Warranty and Returns

  • Returns must be made within 7 days and are subject to handling fees. Cut cable, fuses and batteries are non-returnable.
  • Any item not specified is excluded from our pricing. Delivery, commissioning, installation and electrical work are excluded unless specifically quoted.
  • The issuing of a quotation or a Pro Forma invoice issued as a quotation represent no obligation until Evolve accepts the Customer’s official purchase order.
  • Subject to stock availability, your order will be processed by ourselves within 10 days, and will be handed over to our courier partner for delivery.
  • All quotations and prices therein are provided E&OE (errors and omissions excepted).
  • System Specific Terms

  • If a Product/s is purchased from Evolve but neither the system design nor the installation/commissioning was done by Evolve, the warranty only applies to the product/s supplied and not to the functioning of a system in which the product/s is/are used. There are no returns or warranties on product/s incorrectly sized, installed or damaged through incorrect system design.
  • If a Product/s is purchased from Evolve, the system design was done by Evolve but the installation/commissioning was not done by Evolve, the warranty only applies to the product/s supplied and not to the functioning of the system in which the product/s is/are used.
  • If a Product is purchased from Evolve and the design and commissioning is done by Evolve but the installation is done by others, Evolve warranty applies for the product and the functioning of the system in which the product/s is used.
  • If a Product is purchased from Evolve and the design, installation and commissioning is done by Evolve. Evolve’s warranty applies for the product and the correct functioning of the system in which the product/s is used.
  • Evolve cannot guarantee the functioning or performance of a system if Evolve’s product/s are not used and/or are mixed with other components not endorsed by Evolve.
  • If the system is designed by Evolve and you wish to make use of your own installer and would like the system performance warranty to apply to the functioning of the system, commissioning must be done and signed off by Evolve.
  • Evolve can provide a detailed system design and drawing for the installer at an additional cost, based on the system size. However, should the installation be done incorrectly, Evolve cannot be held liable for components or equipment damage or non-performance of the system.
  • If a system is not designed / installed or commissioned by Evolve, for call outs, any assistance required is chargeable at the then ruling hourly and km rates.
  • If units are returned to Evolve, only hourly rates and any spares required will be charged for.
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